Can customers contact me outside of Locatory?

2023-01-06 / < 1 min

Our Premium and Enterprise plans allow you to create a featured public catalogue, where your inventory list is visible to all Internet users, even those outside of our marketplace. This means that your parts will be accessible to everyone. We recommend publishing the Public Catalogue or a link to it on your company website to increase traffic. Additionally, buyers can use our Supplier Management Tool (SMT) to connect with suppliers who do not list their inventory on Locatory.com.

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Can I contact suppliers directly/ can I see their contact details?

2023-01-06 / < 1 min

Our marketplace helps registered companies conduct business efficiently and quickly. We provide clients with contact details to facilitate direct communication and resolution of business cases. However, we encourage customers to communicate through the marketplace, as it adds extra value through the use of our order management tool.

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What unique things do you have, that you could add to our business?

2023-01-06 / < 1 min

There are several solutions that can add value to your business. The Public Catalogue makes sellers’ inventory lists (uploaded on the marketplace) publicly available to all Internet users, even those who are not partners with Locatory.com. This allows you to reach a larger customer base outside of the marketplace. For buyers who only need to search for and purchase parts, we offer Amber A.I., a user-friendly tool designed for efficient companies. With API connection, partners can automate many routine and tedious processes, allowing them to focus on their main goals. Please visit our website to learn more about all of the features and benefits.

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Can you send us quotations with a lead time?

2023-01-06 / < 1 min

Lead time is an optional parameter that suppliers can indicate if they have specific time frames or limits for shipping goods from their warehouse. Suppliers who respond to RFQs directly typically include lead time in their proposals sent via email. Buyers can also specify any time limits they may have by indicating a desired delivery date in their RFQ.

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How to update stock?

2023-01-06 / < 1 min

There are several convenient ways to keep your stock up-to-date. One option is to upload files through the Manage Inventory menu on the marketplace. Our success managers are also available to assist: simply send a request to inventory@locatory.com and we will take care of it. The most efficient method is to establish an API connection with the marketplace, which allows for constant updates and requires minimal effort, as the software handles the process automatically.

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How to update stock (especially when we use our template and it does not work when uploading in the marketplace)?

2023-01-06 / < 1 min

There are several convenient ways to upload your stock. The first option is to use the Manage Inventory menu on the marketplace to upload files in any format, as our mapping tool allows for the use of original file formats. Our success managers are also available to assist: simply send a request to inventory@locatory.com and we will take care of it. The most efficient method is to establish an API connection with the marketplace, which allows for constant updates and requires minimal effort, as the software handles the process automatically.

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