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Frequently Asked Questions

Whether you're new to our platform or a seasoned user, this section is designed to help you navigate Locatory.com with ease and make the most of your experience with us.

General Answers

We offer trial access to the marketplace. You can easily schedule a demo on our website. However, we highly recommend participating in an online demonstration with one of our managers, as they can showcase all of the features and hidden benefits of using the marketplace. This is the best way to fully evaluate the potential of the platform.
The number of involved and active business companies on our platform is not constant, as we continuously onboard new partners and some users may disconnect their accounts for various reasons. Currently, we have been rapidly growing every month. To ensure the validity and legitimacy of these organizations, we take extra measures to verify their legal identity. This way, you can be confident that you are not wasting your time on ghost accounts.
Locatory.com is a global, well-known marketplace where partners from all over the world conduct business. Approximately 30% of our companies are based in North America, while the remaining partners are equally distributed among Europe, Asia, Africa, Oceania, Australia, and South America.
Locatory.com provides our partners with more business opportunities by connecting them with unique companies that trade exclusively through our platform. In addition, we offer a variety of auxiliary tools, such as the Supplier Management Tool, Public Catalogue, Watchlist, and Express Billboard, to enhance the experience of selling and buying spare parts. Unlike other marketplaces, all of our partners are verified to ensure a high-quality experience free of ghost accounts. We also offer an affordable solution with no hidden commissions or extra fees based on business activity.
Locatory.com is a valuable tool that streamlines the entire selling or buying process by improving the speed of processing RFQs, Purchase Orders, and managing inventory lists. These business instruments are designed to help our partners simplify and structure their processes, allowing them to focus on their business. In addition, companies can expand their list of partners and find more favorable business opportunities after joining Locatory.com.
Locatory.com is a platform where buyers and suppliers can connect and conduct business. The marketplace is used daily by OEMs, MROs, part traders, distributors, and other aviation industry players from all over the world.
Our public search function allows you to check whether parts are in stock. Additionally, our managers can generate customized reports based on provided stock data to analyze demand, understand competitors, and identify potential sales opportunities.

If partners are unable to find the parts they are searching for, we recommend using the Watchlist and Express Billboard. The Watchlist will notify all subscribed companies when the listed parts become available, and the Express Billboard allows for direct messaging to inform all partners that a company is looking for specific parts. Additionally, the Supplier Management Tool can help connect with suppliers who are not trading on the Locatory.com marketplace, allowing for the potential to receive offers from a personal list of vendors.

At Locatory.com, our primary focus is to provide our partners with the best possible experience. To achieve this, we assign each partner a dedicated Success manager who is familiar with all aspects of their business activities on the marketplace and is always available to assist. This individualized service is provided to all partners at no additional cost.

The Locatory.com marketplace is a global platform that brings together OEMs, MROs, part traders, distributors, and other aviation industry players. Companies of various types and from all regions have conducted business through Locatory.com.


Our Premium and Enterprise plans allow you to create a featured public catalogue, where your inventory list is visible to all Internet users, even those outside of our marketplace. This means that your parts will be accessible to everyone. We recommend publishing the Public Catalogue or a link to it on your company website to increase traffic. Additionally, buyers can use our Supplier Management Tool (SMT) to connect with suppliers who do not list their inventory on Locatory.com.
Our marketplace helps registered companies conduct business efficiently and quickly. We provide clients with contact details to facilitate direct communication and resolution of business cases. However, we encourage customers to communicate through the marketplace, as it adds extra value through the use of our order management tool.
There are several solutions that can add value to your business. The Public Catalogue makes sellers' inventory lists (uploaded on the marketplace) publicly available to all Internet users, even those who are not partners with Locatory.com. This allows you to reach a larger customer base outside of the marketplace. For buyers who only need to search for and purchase parts, we offer Amber A.I., a user-friendly tool designed for efficient companies. With API connection, partners can automate many routine and tedious processes, allowing them to focus on their main goals. Please visit our website to learn more about all of the features and benefits.
Lead time is an optional parameter that suppliers can indicate if they have specific time frames or limits for shipping goods from their warehouse. Suppliers who respond to RFQs directly typically include lead time in their proposals sent via email. Buyers can also specify any time limits they may have by indicating a desired delivery date in their RFQ.
There are several convenient ways to keep your stock up-to-date. One option is to upload files through the Manage Inventory menu on the marketplace. Our success managers are also available to assist: simply send a request to [email protected] and we will take care of it. The most efficient method is to establish an API connection with the marketplace, which allows for constant updates and requires minimal effort, as the software handles the process automatically.
There are several convenient ways to upload your stock. The first option is to use the Manage Inventory menu on the marketplace to upload files in any format, as our mapping tool allows for the use of original file formats. Our success managers are also available to assist: simply send a request to [email protected] and we will take care of it. The most efficient method is to establish an API connection with the marketplace, which allows for constant updates and requires minimal effort, as the software handles the process automatically.

Amber A.I.

Amber A.I. is included in all of our plans at no additional cost. It is also available as a standalone tool for $790 for companies that want a simple, quick solution for searching and buying.

Amber A.I. quickly reports the availability of spare parts by distributing RFQs to all suitable suppliers with just two clicks. You can get instant results by sending or forwarding emails to [email protected]. Follow the generated link to open the Amber RFQ Generator, select the desired parts, and send an RFQ, or simply reply to a received message to send a request to all suppliers listed in the search results, which will be included in an email.

Shipping Service

We cover all global destinations with our services, except for domestic shipments within North America.

Yes, you can pay for the shipment instantly using a bank card or funds from your company's deposit account, provided there has been an advance payment. Once the payment is processed, you will immediately receive a shipping label.

Locatory.com is an exclusive provider of an end-to-end integrated service for shipping providers. By partnering with global shipping leaders, we are able to offer competitive pricing that can help our customers save up to 70%. Our stand-alone shipping app is designed to provide convenient service and our Customer Success Department is always available to support our customers with any business needs they may have.

Pricing and Payment

We accept both bank card payments and bank transfers for subscription payments, offering you convenient and flexible options to suit your preferences.

The price for the marketplace depends on the chosen plan. We offer three tailored plans: Pro, Premium, and Enterprise. We also have Amber A.I. available as a standalone tool for buyers. The Pro plan costs $2,900 per year, or approximately $241 per month. The Premium plan is available for $4,900 per year, or about $408 per month. The Enterprise plan is customizable based on the number of users and the specific needs of the company, and pricing is negotiable. Amber A.I. is available for $790 per year, or approximately $65 per month, and provides access to suppliers' inventory lists and an RFQ sender tool. All of our plans are billed annually.
The number of users is unlimited, and the price does not depend on the number of users. However, the number of concurrent connections, or simultaneously active users, is limited based on the selected plan.
Partners can add users from the Company profile menu under the New Co-worker tab. The number of concurrent connections, or simultaneously active users, is limited based on the selected plan. If you need to increase the number of connections, please send a request to [email protected].
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What Our Clients Say

“With Locatory.com Marketplace, we have been able to decrease the amount of time we require to quote, making a positive difference in the way we do business.

Everyone at Locatory.com Marketplace has been incredibly easy to work with.”

Audrone Keinyte CEO at Bluebird Nordic

“With Locatory.com, you get the best of both worlds – easy to use platform and outstanding customer service.

The team is very approachable and available to answer any questions, they are proficient, accessible and patient.”

Aminagha Hajiyev Sales Director at Airpartstock Company LTD

“Locatory.com Marketplace is a great tool for quick and easy sourcing parts/tools/equipment with an excellent customer service.

There is a large vendor pool to search from which has helped to shorten time spent searching. It is a pleasure to work with you!”

Barbara Gavranovic Director of Operations at Aviotools

Locatory.com Marketplace customer service team is always responsive to any questions I have, they keep me informed and they understand the needs of the company. Excellent customer service!

Sebastien Gaffet General Manager at Ateliers Bigata

“Simple and easy to use Locatory.com Marketplace.

Efficient, extremely helpful and very professional service.”

Tshewang Jamtsho Manager, Stores & Procurement at Drukair

“User-friendly platform coupled with unrivaled high-touch customer service.

Locatory.com Marketplace is saving us time, money as well as gives us new opportunities. We are pleased with the service and look forward to a continued partnership.”

Vytenis Pinaitis Deputy Chief Executive Officer at KlasJet
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